Privacy Policy

We collect information you provide directly: name, email address, company name, and payment details when you register or subscribe.

We automatically collect usage data including IP addresses, browser type, pages visited, and session duration via server logs and analytics tools.

We may collect device identifiers, referral URLs, and feature interaction data to improve platform performance.

To provide, operate, and improve the column-app platform and deliver benchmarking analytics you request.

To send transactional communications (account confirmations, billing notices) and, with your consent, product updates or research reports.

To comply with legal obligations, resolve disputes, and enforce our Terms of Service.

We use strictly necessary cookies for authentication and session management, which cannot be disabled.

With your consent, we set analytics cookies (e.g., Google Analytics) to measure traffic patterns and performance metrics.

You may manage or withdraw cookie consent at any time via our Cookie Preference Centre or your browser settings.

We do not sell your personal data. We share data only with vetted service providers (cloud hosting, payment processors, analytics) under strict data processing agreements.

We may disclose data to regulators or law enforcement when legally required, or to successors in a merger or acquisition.

EU/EEA residents have the right to access, rectify, erase, restrict, or port their personal data, and to object to processing based on legitimate interests.

California residents have the right to know, delete, and opt-out of sale of personal information under CCPA/CPRA.

To exercise any right, email [email protected]. We will respond within 30 days (GDPR) or 45 days (CCPA).

We retain account data for the duration of your subscription plus 24 months, unless a longer period is required by law.

Anonymised aggregated analytics data may be retained indefinitely for research and benchmarking purposes.

We employ AES-256 encryption at rest and TLS 1.3 in transit, role-based access controls, and annual third-party penetration tests.

No method of transmission over the internet is 100{4d66e7850e016f4734c882c999ec58d169eb6a73921cd9a307bac68d43934c0a} secure; we cannot guarantee absolute security but will notify you promptly in the event of a breach affecting your data.

column-app is a B2B professional platform not directed at individuals under 16 years of age.

We do not knowingly collect personal data from minors. If we become aware of such collection, we will delete it immediately.

We may update this Privacy Policy periodically. Material changes will be communicated by email or a prominent in-app notice at least 14 days before they take effect.

Continued use of column-app after the effective date constitutes acceptance of the revised policy.

The data controller is column-app Ltd., registered in England & Wales.

Privacy enquiries: [email protected] | +44 20 7946 0823 | 25 Copthall Avenue, London EC2R 7BP, United Kingdom.

If you are unsatisfied with our response, you have the right to lodge a complaint with your local supervisory authority (UK: ICO; EU: your national DPA).